摘要:客商管理系统可以实现企业内管理客商及销售信息的系统化和规范化，提高消费者的满意度和忠诚度。以客商管理系统替代表格管理，避免了由于工作疏忽所造成的各种错误，使用户更加直观地掌控业务运转情况，提高客户转化率，增加客户粘性。

　　　本文介绍了佳诚科技有限公司客商管理系统的设计与实现。本系统是佳诚科技有限公司内部人员使用的一元化客商管理系统，主要提供客商档案及其人员和资产的信息存储和检索。

　　　本系统利用MyEclipse进行后台处理，JSP用来写页面，SQL Server 2005用来构建数据库表。本系统主要包括客商管理、客商服务、库存商品、信息查询、用户管理和基础信息管理。系统主要包括两类用户：普通用户和管理员。普通用户负责前台的信息增加、修改、删除等，管理员负责后台的数据处理及客商档案和产品信息的维护。

　　　佳诚科技有限公司客商管理系统是一个中小型数据管理系统，它的界面简洁美观、操作简单易懂、安全性高，基本上满足了企业对客户关系管理的要求。

关键词 佳诚科技有限公司；客商管理系统；数据库；JAVA；SQL Server 2005

Abstract:The customers management system is designed for realizing enterprise management and sales the systematization and standardization of information,at the same time,the system can also improve the satisfaction and loyalty of customers.With repacing customers management system for form management, it prevents from various kinds of mistakes due to administrative staff neglect .On this condition,the user can master the business operation more intuitively with improving customers conversion rate and increase customers stickiness.

　　　This thesis mainly introduces the design and implementation of the customers management system.This system is a kind of unified customers management system for internal staff use in Jia cheng technology limited company .It mainly provides the customers files and information storage and retrieval of staff and assets.

　　　The system processes background with MyEclipse,writes the page with JSP ,and constructs database talbe with SQL Server 2005.This system mainly includes customers management, customers service, finished goods,information query,user management and basic information management. The system includes two kinds of users: ordinary users and administrators. Ordinary users are responsible for the reception of information incresing,modifying and deleting information.Administrators is responsible for backstage supporter of the data procession and safeguard of customers files product information .

　　　Jia cheng technology limited company customers management system is a small and medium-sized data management system. Its concise and beautiful interface, easy operation, high security, basically meet the requirements of customers management within the enterprise.

Keywords  Ja Cheng technology limited company  Customers management system  Datebase  JAVA  SQL Server 2005