摘 要:近些年来，我国企业国际化进程不断深入，质量对企业的发展有着至关重要的意义，而受金融海啸影响，国内外企业竞争越发激烈。如今，我国中小企业已成为增加国家税收和促进居民就业的主平台，众多中小企业的发展影响着我国未来的经济走势，但质量管理的实施不当一直是影响我国众多多中小企业发展的重要原因。

    本文首先对质量管理在国内外的研究现状做了简要介绍，然后对我国中小企业质量管理遇到的问题及其原因进行了简要的分析。随后，介绍了无锡华尔兹科技有限公司在质量管理实施上的成功经验，分析了其在质量改进过程中的整体思路及具体方法。然后进行归纳总结，针对之前提出的中小企业在质量管理中遇到的普遍问题，在具有代表性的无锡华尔兹科技有限公司的案例中寻找对策和解决方法。为我国中小企业不断完善自身质量管理体系，研究适合我国中小企业的质量管理模式提供了参考性意见。

关键词：质量管理方法；中小企业；质量改进

ABSTRACT:In recent years, with the process of internationalization of Chinese enterprises deepening of the financial tsunami, domestic and foreign enterprises increasingly fierce competition, the quality of the development of enterprises increasingly important. SMEs in China has become the tax increases and the main platform to promote employment, but due to improper implementation of quality management, has seriously affected the development of many SMEs.

    Firstly, the quality management research status at home and abroad to make a brief introduction, and then the quality management of SMEs in China causes problems machines are briefly analyzed. Subsequently, the analysis of the waltz Technology Co., Ltd. Wuxi quality management implementation in the successful experience, analysis of its quality improvement process in the whole idea and specific methods. Then summarized, made before for SMEs in Quality Management widespread problem, waltz Technology Co., Ltd. in Wuxi, in cases seek countermeasures and methods. For China's small and medium enterprises constantly improve their own quality management system, the quality of research for China's small and medium enterprises management model provides a reference observations.

Keywords: Quality management methods; SMEs; quality improvement;