摘要:随着中国经济的迅猛发展，物流在现在商业中的地位不断提高，作为十大朝阳企业之一，物流业的竞争也是越来越激烈。在这样的背景下，对也客户的开发、发展就显得尤为的重要。但是，就目前物流行业的客户管理系统来看，大多过于简单，无法进行系统化，专业化的客户管理。鉴于此开发一个系统化的客户管理系统显得尤为迫切。

　　　本设计的目的是为了建立一个系统化的客户管理系统。通过对现有的客户管理系统以及物流行业业务流程的分析，得出客户管理系统系统应该具有管理员注册登录、单据信息的管理、客户添加、客户基础信息管理以及数据统计分析能力等功能。采用VB开发语言和SQL Server 2000相结合设计系统并实现其相应功能。最后对软件进行测试与分析，保证其质量。本系统界操作方便，维护简单，并具有一定的安全性。

关键词：物流；客户管理；SQL Server 2000

Abstract:　　With the rapid development of Chinese economy, logistics in the modern business in the improving status, as one of the ten sunny business, logistics industry competition is increasingly fierce. In this context, also on customer development, development is particularly important. However, the current customer management system in the logistics industry's point of view, are too simple, not systematic, customer management professional. Customer management system management system in view of the development of a system is particularly urgent.

　　The purpose of this design is to the customer management system to establish a system of. Based on the analysis of the logistics industry customer system and business process management of existing, obtains the customer management system management system, the administrator login system should have registered document information management, customer information management, customer base and add data statistic analysis and other functions. Using VB programming language and SQL Server 2000 combined design system and realize the corresponding function. Finally, testing and analysis of the software, to ensure the quality of. The system has convenient operation, simple maintenance, and has a certain degree of security.

Keywords: logistics ; Customer management; SQL Server 2000